Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Unable to get texts from android phone and for them to receive them

Hi I have had an issues with sending and receiving texts from one particular friend who has an android phone. Neither of us have each other’s phone number blocked. The android user recently got another android phone and the same issue persists on tha...

How long does it take to ship Galaxy S10?

I ordered a Samsung Galaxy S10 on Dec 10, 2019 and got an email on Dec 17, 2019 saying that my order is still being processed. It's been almost 10 days and i haven't received an email yet. How long does it take to process and ship? I live in Montreal...

Resolved! galaxy 10e update this morning

Just a heads up that an update to Android 10 made it to my S10e along with a security patch

Does the Fido S10 high volume warning repeat every 20 hrs with headphones?

My s7 popped up this ridiculous warning every 20 hours. For me that is once a week, as I plug in my car stereo, home stereo, and work stereo. utterly absurd considering I'm not wearing headphones and it must be at full volume when using head phone j...

Lost phone

Someone got my phone he stole it from me

Fido

OS Upgrade Schedule

Device Tutorials on Fido.ca

Fido Payment Program® FAQs

Conversations

Resolved! Will my phone work on the Fido network?

Unable to get texts from android phone and for them to receive them

How long does it take to ship Galaxy S10?

Resolved! galaxy 10e update this morning

Does the Fido S10 high volume warning repeat every 20 hrs with headphones?

Lost phone

Tracking an order

Suddenly receive a mobile plan confirmation email,...

обмен телефоном

SIM car limiting 4G and 5G

Wrong charge on my bill