Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190043 Views
  • 63 replies
  • 22 likes

Resolved! Issue with my phone purchased through fido

Hi, I bought a pixel 2xl through fido online and is using it. Today, while I was listening to music through my wired headset, it suddenly stopped and I am no longer able to connect my headset. The phone is not recognizing headphones. I am in warranty...

Japjosep by I'm a participant level 2
  • 1921 Views
  • 3 replies
  • 0 likes

Resolved! Tethering problem

Hi, I just recently switched to Fido on a monthly plan 2 weeks ago.  When I was with the other company, I have no problem sharing my sharing data with other devices via tethering, until now!   The person who signed me up and put in this cellular data...

Wchung by I'm a participant level 2
  • 2016 Views
  • 3 replies
  • 0 likes

LTE not working on Iphone 6s plus

My phone is iphone 6s plus. I got a plan Fido pulse 3+5gb-BYOP. I can't access my cellular data on my phone. But if they insert the sim card on a different phone it works just fine. I tried to reach fido customer care and apple care, They tried to do...

zissani1 by I'm a participant level 1
  • 888 Views
  • 1 replies
  • 0 likes