Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

LTE not working on Iphone 6s plus

My phone is iphone 6s plus. I got a plan Fido pulse 3+5gb-BYOP. I can't access my cellular data on my phone. But if they insert the sim card on a different phone it works just fine. I tried to reach fido customer care and apple care, They tried to do...

Resolved! Biometrics on LG 5

My biometrics have dropped out on an LG 5

Bright Star - Phone replacement was broken.

Bright Star sent me a replacement phone the next day from my service request. Only the replacement they sent had no touch screen capabilities completely down the right side of the phone (mind you the request was also put in with a rush delivery cost ...

Resolved! How to update to Android P for Huawei P20 Lite?

Hi. In the OS update schedule page, it says that Android P has been available for Huawei P20 Lite since June 13 but I haven't received this update. How to update to Android P for Huawei P20 Lite? Thanks.

Resolved! Time out interval on Huawei P-20

Hi Everyone, Is there any way to increase the time before my Huawei P-20 Lite turns itself off? I'd love to have more than 30 sec.

Fido

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Resolved! Will my phone work on the Fido network?

LTE not working on Iphone 6s plus

Resolved! Biometrics on LG 5

Bright Star - Phone replacement was broken.

Resolved! How to update to Android P for Huawei P20 Lite?

Resolved! Time out interval on Huawei P-20

Canceled fido account

Data Roaming

NO exclusive plans and poor customer service.

S23 FE (One UI 6)

The billing is mistake