being chaarged 943.80$ for phone that was returned.

Reply
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

being chaarged 943.80$ for phone that was returned.

i have called fido 4 times in the last 2 weeks gat hung uiop on 2 times out off 4 and then i was told that there waas no body to help with a problerm like this that they dind n ot have time for me and that no superviser was their and that they would not help me with a jproblem like this and then she hdung up on me and whfen i recaled to talk to a supervisor sdi was put on dnhole for more thend 35mins i gt fed dup adnhunfg up I need someone to talk to me before i cin tack thebn Ombudsman   ot the cfrtc

 

adams roy

Accepted Solution

Re: being chaarged 943.80$ for phone that was returned.

Hey there @Darwin13,

 

I'm sorry to hear your recent interactions with us did not result in having your situation resolved. That said, we'll be happy to look into it, and hopefully turn your experience around.

 

As we would require more information and access to your account to assist you with the matter. You can reach out to at these channels to have a Fido representative assist you immediately. Alternatively, we can send you a PM here as well.

 

Let us know!

View solution in context
Flag this to a Moderator
Message 1 of 2
140 Views
Highlighted
Moderator
Moderator
Solution

Re: being chaarged 943.80$ for phone that was returned.

Hey there @Darwin13,

 

I'm sorry to hear your recent interactions with us did not result in having your situation resolved. That said, we'll be happy to look into it, and hopefully turn your experience around.

 

As we would require more information and access to your account to assist you with the matter. You can reach out to at these channels to have a Fido representative assist you immediately. Alternatively, we can send you a PM here as well.

 

Let us know!



Flag this to a Moderator
Message 2 of 2
120 Views