Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! Volte Samsung s7 edge

Hello, I have a Samsung S7 edge that I didn't buy from Fido. I brung it from France, and I don't see the wifi calling option in the phone parameters. Is there a way to update the system such that it appears?Thank you.

Resolved! New phone

Hi! I'm new here in community, I just want to ask if I can cancel my new phone or can I return it? It's on the way for delivery, because I just recently received in my email about the new phone that I ordered online and my monthly payment for 2yrs pl...

Resolved! Samsung S20 Ultra Delays

Hi, I made a pre-order with Fido for S20 Ultra on Feb 11, the same day the phone was announced. My position in line is number 3.The phone officially launched in Canada and Fido on March 6.I haven't received any emails or calls from Fido since making ...

Resolved! iPhone X max

I upgraded my phone on June 2nd and it still has not shipped. Quite ridiculous if I needed a new one straight away and I'm still waiting to receive it. Not sure what's going on bud you shouldn't leave customers waiting this long for a new phone. You ...

localisation téléphone

Lorsque j'utilise la fonction "trouver mon téléphone" est que c'est ma puce ou mon téléphone qui est localisé

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Resolved! Will my phone work on the Fido network?

Resolved! Volte Samsung s7 edge

Resolved! New phone

Resolved! Samsung S20 Ultra Delays

Resolved! iPhone X max

localisation téléphone

Payment program promotion credit

Cannot reduce monthly plan only increase

From 3G to 4G

No customer service by phone? Cancel legacy 3G cha...

Question on Fido promotion