Huawei T5

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Huawei T5

Hello,

 

I would like to know why the mediapad got an update for may security only for the 3gb version,which is not the one that Fido sent to me when I bought it last month I only get the 2 go version, and nobody offered me that one.

thanks!

Flag this to a Moderator
Message 1 of 6
403 Views
Highlighted
Moderator
Moderator

Re: Huawei T5

Hey @juan1978! Philippe here. I hope you're doing well. Smiley

 

We only have the one version of the Huawei T5 model available to our customers. Updates for this model began to roll out on May 13th.

 

Can you clarify what you mean by the different versions please?



Flag this to a Moderator
Message 2 of 6
385 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: Huawei T5

Hello,

I am still with January security in my tablet. What can i do in order to get march update. I already try everything. Thanks

Flag this to a Moderator
Message 3 of 6
349 Views
Highlighted
Moderator
Moderator

Re: Huawei T5

Hey @juan1978!

 

The current security updates for the Huawei T5 are released every 4 months or so. You can get more information on the Huawei website.



Flag this to a Moderator
Message 4 of 6
323 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: Huawei T5

Hello 

I suppose to get the latest update yesterdad june 24 on my tablet huawei T5 but I didn't,o iam still with january security. Do you know anything about that?

Thanks.

 

Regards,

 

Juan Jose Gallardo

Flag this to a Moderator
Message 5 of 6
262 Views
Highlighted
Moderator
Moderator

Re: Huawei T5

Hey there @juan1978, are you tried reaching out to Huawei about this?



Flag this to a Moderator
Message 6 of 6
233 Views