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Huawei T5

juan1978
I'm a Participant Level 3
I'm a Participant Level 3

Hello,

 

I would like to know why the mediapad got an update for may security only for the 3gb version,which is not the one that Fido sent to me when I bought it last month I only get the 2 go version, and nobody offered me that one.

thanks!

5 REPLIES 5

FidoPhilippe
Moderator
Moderator

Hey @juan1978! Philippe here. I hope you're doing well. Smiley

 

We only have the one version of the Huawei T5 model available to our customers. Updates for this model began to roll out on May 13th.

 

Can you clarify what you mean by the different versions please?



juan1978
I'm a Participant Level 3
I'm a Participant Level 3

Hello 

I suppose to get the latest update yesterdad june 24 on my tablet huawei T5 but I didn't,o iam still with january security. Do you know anything about that?

Thanks.

 

Regards,

 

Juan Jose Gallardo

Hey there @juan1978, are you tried reaching out to Huawei about this?

juan1978
I'm a Participant Level 3
I'm a Participant Level 3

Hello,

I am still with January security in my tablet. What can i do in order to get march update. I already try everything. Thanks

Hey @juan1978!

 

The current security updates for the Huawei T5 are released every 4 months or so. You can get more information on the Huawei website.