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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207569 Views
  • 63 replies
  • 22 likes

shipment confirmation email - When will I get one??

Howdy, Just recently (June 20th) bought a new phone on the Fido website, and have not received a confirmation email yet, with a tracking number. Is there anyway of receiving an email for tracking? Do I have to wait for it to appear? I would love to k...

Ewok by • I'm a contributor level 1
  • 2696 Views
  • 4 replies
  • 0 likes

Huawei T5

Hello, I would like to know why the mediapad got an update for may security only for the 3gb version,which is not the one that Fido sent to me when I bought it last month I only get the 2 go version, and nobody offered me that one.thanks!

juan1978 by • I'm a contributor level 1
  • 2931 Views
  • 5 replies
  • 0 likes

Delivery not performed

Update my cell phone online and it is supposed that the shipment was made on May 29, 2020, with the delivery method PCL857, however, the day they were going to make the delivery that was June 10, the shipping company Purolator, I dialed my cell phone...

Kli1 by • I'm a participant level 2
  • 2420 Views
  • 4 replies
  • 0 likes

Resolved! being chaarged 943.80$ for phone that was returned.

i have called fido 4 times in the last 2 weeks gat hung uiop on 2 times out off 4 and then i was told that there waas no body to help with a problerm like this that they dind n ot have time for me and that no superviser was their and that they would ...

Darwin13 by • I'm a participant level 2
  • 1275 Views
  • 1 replies
  • 0 likes

Resolved! Cant buy phone online

My phone broke last night. So I am trying to buy a new phone online.But I keep getting this message. I have been trying to do this all day. Please help Sorry, Something Went Wrong.We're working on fixing it as quickly as we can. Please check back in ...

Brody1 by • I'm a participant level 1
  • 1703 Views
  • 1 replies
  • 0 likes
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