SOMEONE CANCELLED MY PHONE SERVICE BUT IT WASN'T ME

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I'm a Participant Level 1

SOMEONE CANCELLED MY PHONE SERVICE BUT IT WASN'T ME

My phone can't receive any calls or messages. It said no service. I went to a fido store and they told me that my phone was "ported out". I tried calling the customer service but it was already too late. I have to wait until tomorrow which is ridiculous because this person can receive my messages and calls and any other private information using my number. This kind of service is supposed to be available 24/7! Ridiculous! 

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Re: SOMEONE CANCELLED MY PHONE SERVICE BUT IT WASN'T ME

Hello @leannesagun, welcome to the community. I'm sorry it has to be under these circumstances. 

 

I would like to know, did this issue end up getting resolved?



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