Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Buying a phone.

I'm an existing Fido customer using the 'Bring Your Own Phone plan'.Been a customer since 2005 or something.Can I just pay the full price of the phone and not do the 24 month payment thing? This doesn't seem to be an option when buying online. I don'...

Voicemail problem

I recently switched from an Android phone and upgraded to an iPhone XS. All my contacts were transferred to the new SIM card but when I call voicemail and enter my 10 digit number it tells me the number is not valid. I had no problems with my old pho...

my friends with androids aren't receiving my iphone texts.

I have always been an iphone owner. In March I switched form Rogers to Fido. 2 weeks ago my friends stopped that are not iphone users stopped receivng my texts. I receive theirs no trouble. I am very basic in my tech knowledge. The text appears ...