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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210934 Views
  • 63 replies
  • 22 likes

IPhone 7 on back order

I ordered an iphone 7 on 25th of June, the last email i get was on 2nd of July, telling me the device was on back order, but when i call fido they are saying they have iphone 7 in stock, until today 14th of July i did not recevie any phone call or em...

kAikAI1 by • I'm a participant level 2
  • 1014 Views
  • 1 replies
  • 0 likes

New Phone - Proof of Purchase/Receipt

Hi there,  I called Fido's Device Protection Customer Serive this morning, and they said my payment went through and I will be getting the phone in the mail in 1-2 business days. However, I did not receive a confirmation or receipt via email yet. Wil...

simimann1 by • I'm a participant level 1
  • 1823 Views
  • 1 replies
  • 0 likes

SIM card 6 years old

I get disconnected in the Chinook Mall area of Calgary.It's not alwags the same location, so chances are my sim card is showing its age. where can i pick up another Sim card? How much do they go for?  

DAAN by • I'm a participant level 2
  • 1880 Views
  • 2 replies
  • 0 likes

Resolved! Stop international outgoing calls

How do i stop from getting internatinal outgoing calls from my fido number ?  I am getting billed every now and then for outgoing internatioal calls ,even though i do not call cautiously , but the number belongs to my known.

gautamquick by • I'm a participant level 2
  • 10204 Views
  • 8 replies
  • 0 likes

Resolved! Owning your phone

I have two phones and contract will be coming to an end. After the contracts end, do the phones belong to me assuming I do not trade in. Also will be monthly bill be reduced and if so generally by how much?

Gaven by • I'm a participant level 1
  • 1601 Views
  • 1 replies
  • 0 likes
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