OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Huawei M20 Pro
EMUI 10 when will we get ...
Resolved! Iphone 7 Data network not working
Around midday yesterday the data network on my Fido Iphone 7 stopped working. I restarted my phone, removed my sim, reset my network and every other trick short of factory resetting my phone. The LTE or 3G symbols are still displayed but no data serv...
Resolved! Voicemail icon - Samsung S7 Edge
Dear Sir/Madam,Good Afternoon.Can you tell me how I can get the voicemail icon to appear on my phone when I receive a telephone message ?I look forward to your reply.Thank you. Vic,
Why No Breathing Crystal?
How come Fido doesnt offer the P30 Pro in Breathing Crystal color anymore? I Was just looking to upgrade but no one at Fido can get it for me or even find it anymore when all the other companies can offer it
Poor cell reception
I just switched from a S7 to a S10plus and since switching I have huge cell phone reception issues when receiving calls. The voices cut in and out of hearing it is all crackly and I cannot decipher over 50% of what is being said. It is not too bad wh...
