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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 203626 Views
  • 63 replies
  • 22 likes

Resolved! Multiple Devices

I have a FIDO number and a device on a 2 year contract. Is it possible to add one more device for the same number? So overall, 1 number and 2 devices on a 2 year contract.      ***Edited to add Labels***

Resolved! How do I change my voicemail access code?

I can't remember my access code for my voicemail and I can't change it anywhere on the site. When I go to My Account and click on my number (since I'm under my father's account) and scroll to the bottom, the only options beside My Device are "Report ...

sarahfaso by • I'm a participant level 1
  • 7047 Views
  • 5 replies
  • 0 likes

Promo on my account but i cant access it

Hi, i am trying to access my promo to add a new line. The promo is exclusive online on my account. A rebate for 24 months + 2 gb bonus for 24 months with a new activation. However from the morning i am trying to get the deal but unsuccessful since it...

Naim4444 by • I'm a participant level 1
  • 941 Views
  • 1 replies
  • 0 likes

Hacker upgraded and ordered iPhone

Hacker was able to gain access to my account and changed my contact preference. He ordered an iPhone by upgrading it. I did not realize until I recevied a huge bill from Fido with early upgrade fee charge. I contacted a customer service and after tel...

Ronak2 by • I'm a participant level 2
  • 1898 Views
  • 3 replies
  • 0 likes
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