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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 204456 Views
  • 63 replies
  • 22 likes

Resolved! how to delete one mobile number in my profile

agent created one mobile number mistakenly without accomplishing the service I need. I did all my service via fido store. Now I got two mobile numbers in my profile. How can I delete that null one?

JCJohn by I'm a participant level 1
  • 1297 Views
  • 1 replies
  • 0 likes

8$ for 140KB

Hey guys...I live In Victoria, BC and have never visited US or been close to a US border. However, i got charged 8$ for 140KB for Fido Roam -US on ,7th June. Here is the screen of my billHow do i rectify this error from Fido?

IMG_20200626_100711.jpg
KatAsh by I'm a participant level 2
  • 1837 Views
  • 4 replies
  • 0 likes

shipment confirmation email - When will I get one??

Howdy, Just recently (June 20th) bought a new phone on the Fido website, and have not received a confirmation email yet, with a tracking number. Is there anyway of receiving an email for tracking? Do I have to wait for it to appear? I would love to k...

Ewok by I'm a contributor level 1
  • 2586 Views
  • 4 replies
  • 0 likes

Huawei T5

Hello, I would like to know why the mediapad got an update for may security only for the 3gb version,which is not the one that Fido sent to me when I bought it last month I only get the 2 go version, and nobody offered me that one.thanks!

juan1978 by I'm a contributor level 1
  • 2787 Views
  • 5 replies
  • 0 likes