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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 217137 Views
  • 65 replies
  • 22 likes

Setting up Voice Mail

I created a monthly account from a previous prepaid account, and the system does not recognize my phone number  It has not changed in the transfer . I quess I have to have the account activated by the office. 

albertmusco by • I'm a participant level 1
  • 1645 Views
  • 1 replies
  • 0 likes

Resolved! Wanted to keep my old number

I'm new at Fido I was with Rogers and I wanted to keep my number.  What should I do since I put in my SIM card and it's not my old number that appears?

Sonia32 by • I'm a participant level 1
  • 1602 Views
  • 1 replies
  • 0 likes

Resolved! USB OTG

Has anyone managed to get USB OTG working on a Samsung S20+ ?

JM101 by • I'm a participant level 2
  • 2050 Views
  • 2 replies
  • 0 likes

Resolved! Fido blacklisted my phone for non-payment

So In February I took out a new contract with Fido and got a refurbished phone on contract. Since the pandemic hit right after, I have been unable to  make any payments on the account. My phone has stopped working and only shows 4 dots where any sign...

Tinker82 by • I'm a participant level 2
  • 5148 Views
  • 3 replies
  • 0 likes

Resolved! How to check whether my new has been shipped

It has been about 7 days since I placed an order for an iPhone xs. I received the order confirmation mail but not the shipping information mail. Does it mean the phone hasn't been shipped yet? I cannot wait to get my hands on the new phone.

Sonny2 by • I'm a participant level 1
  • 1332 Views
  • 1 replies
  • 0 likes
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