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Did this ever get resolved @mcons? I just ported into Fido and experiencing the same issue. Called support, was told to restart my phone, tried it off WiFi, etc. Can't get codes from ZenDesk, QuesTrade, eBay, PayPal, etc - I've tried just about every two-factor service I use and none come through.
Hey @GlitchZero!
What type of phone are you using and are all your other text messages being received?
If everything else is working can you please contact us and request to speak to our tech support? They'll be able to look into things further as this does seem to be network related.
Hey @mcons,
Thanks for reaching out about this!
You should definitely be receiving these short code messages, I'll send you a PM so we can look into it further. It might require some troubleshooting on our end.
Hello @mcons welcome to the community!
Try disabling your WiFi and then retry the two step verification and see if you will get the text.
Hi there, I tried that yesterday afternoon and again last night and it made no difference.
@KAPABLE-K wrote:Hello @mcons welcome to the community!
Try disabling your WiFi and then retry the two step verification and see if you will get the text.