Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 208023 Views
  • 63 replies
  • 22 likes

SIM not detected by iPhone xs (Indian model)

I went to buy a Fido sim for my iPhone and was surprised to see that it did not worked on my iPhone XS mobile which I took form India. I also have another phone Samsung s7 from India too but fido works in that. Both the phone's are unlocked.   The Fi...

sk45 by • I'm a participant level 1
  • 1137 Views
  • 1 replies
  • 0 likes

Resolved! Wi-fi calling

Why does Fido not provide wi-fi calling to those who do not purchase their phones from Fido.  I tried to set mine up for a newly purchased S9 and contacted support who just said that they do not provide that service unless we buy a phone from them an...

pover3030 by • I'm a participant level 2
  • 1581 Views
  • 1 replies
  • 0 likes

Resolved! Cannot send text messages

New samsung G1 will not send text messages. Receives ok, 5 bars, etc. etc. have tried all suggestions on forums all "failed"Thanks, Mike     ***Edited to add labels***

Michael27 by • I'm a participant level 2
  • 8700 Views
  • 7 replies
  • 0 likes
Copyright © 2025 Khoros, LLC