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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 204196 Views
  • 63 replies
  • 22 likes

Billing

Once my phone is paid for after the 2 year period, will my monthly payment decrease by that amount?

habman55 by I'm a participant level 2
  • 1087 Views
  • 1 replies
  • 0 likes

A8 Wi-Fi setup

Trying to register for wifi calling but I cannot seem to enter anything that is accepted on the Pod #/Fllor Number line. No matter what I put in I'm instructed to enter the reqired fields and it brings me back to that line.

Nathan77 by I'm a participant level 2
  • 1802 Views
  • 3 replies
  • 0 likes

SOMEONE CANCELLED MY PHONE SERVICE BUT IT WASN'T ME

My phone can't receive any calls or messages. It said no service. I went to a fido store and they told me that my phone was "ported out". I tried calling the customer service but it was already too late. I have to wait until tomorrow which is ridicul...

leannesagun by I'm a participant level 1
  • 908 Views
  • 1 replies
  • 0 likes

Resolved! Pixel 3A doesn't always ring

Over the last day or 2, my new Pixel 3A has failed to ring when people call me the first time.  Instead, the caller hears ringing (though I don't) and they are sent to voicemail.  If they call back immediately, the phone does ring.  If they wait a fe...

HelenWi by I'm a contributor level 1
  • 1778 Views
  • 1 replies
  • 0 likes