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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187724 Views
  • 63 replies
  • 22 likes

Resolved! The billing is mistake

My phone plan is including 1000 international LD calls, I just use 17 minutes, why charge me extra $46.75? 

Yu2616 by I'm a participant level 1
  • 364 Views
  • 1 replies
  • 0 likes

Cancel fido

Before I left Canada and returned to my country, I called Pido customer service and canceled my Canadian phone service. However, this month the usage fee was charged again. Of course, I didn't use Fido last month. Please explain to me what happened a...

Eunjeongjo by I'm a participant level 1
  • 163 Views
  • 1 replies
  • 0 likes

so unfair with Fido

new customer can get a plan of $34 for 30GB....and it is only for NEW customer. As been a cusotmer with Fido so many years, I couldn't get this plan....I waitted 1 hour to call the customer services representative and want someone to help, they are r...

MTLFido2023 by I'm a participant level 1
  • 436 Views
  • 3 replies
  • 1 likes

Resolved! After being informed by fido staff that the number has been cancelled, they will still be charged $52 per month for 10 months

Click here  I went to fido Richmond's offline store in January to adjust my monthly plan and cancel one of my phone numbers. The clerk informed me that the number had been cancelled, and there was no notice afterwards. It wasn't until I just received...

JunyiLiu by I'm a participant level 1
  • 321 Views
  • 1 replies
  • 0 likes

Switching to Fido

Hello, I'm currently a Bell customer, and I'm planning to switch to Fido. In particular, I'd like to switch to one of the Black Friday deals that are being offered online now. My question is if I purchase the deal online, how do I install it in my ph...

fido_user21 by I'm a participant level 1
  • 180 Views
  • 1 replies
  • 0 likes