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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209106 Views
  • 63 replies
  • 22 likes

Fraud

4 days ago, A person(Sam Austin) claiming to be a Rogers / Fido affiliate contacted me from (800) 588-6718)regarding a promo for new iPhones. they signed me up for an iPhone15 plus along with a data plan bundle. They told me to call them on that numb...

RaviAhirwar by • I'm a participant level 1
  • 587 Views
  • 1 replies
  • 0 likes

Backorder for the Samsung Z Flip 6

Hello folks!After 12 to 13 years with Fido, I'm seriously thinking of switching to a different carrier when looking at the way they treat their clients. I have recently ordered a Samsung Z flip 6 blue and was supposed to receive it after few days..  ...

Skywalker34 by • I'm a participant level 2
  • 1268 Views
  • 2 replies
  • 1 likes

Collecting

Long time ago (5 years ago) Someone took my social and ID to get a phone line and didn't pay it. A few weeks ago I went to the bank to apply for a loan, and they denied it because Fido's account is in collection. I want to find a solution to pay and ...

Marlen by • I'm a participant level 1
  • 445 Views
  • 1 replies
  • 0 likes

Not happy with certified pre-owned phone condition

I recently upgraded Certified iphone 12 on my plan. I'm not happy with condition of it. The health of battery is at 90%. Online it says usually around 10 months it gets to 90%. I asked for a replacement phone which had battery health 84%, worse than ...

Fjaf by • I'm a contributor level 1
  • 1173 Views
  • 3 replies
  • 0 likes

Resolved! Do not order devices/phones from Fido

My phone broke suddenly and I needed a new one quickly as I rely on it for a lot. I saw Fido was offering a good deal online on the Pixel 7 pre-owned and promised it'd take about a week to come in. I luckily was able to borrow a phone in the meantime...

1386 by • I'm a participant level 2
  • 1822 Views
  • 5 replies
  • 1 likes
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