Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Bad service from Fido with Device offer

Hi There, I placed an order with Fido with 40$ per month mobile plan and $0 per month for Pixel 7a device for 24 months contract.I then realized I didn't input the apartment number on the order properly and called customer care to check if they can u...

New Device Order - in store pickup cancelled without any communication

Hi, I made an order for s23 ultra for in-store pickup. In the confirmation email I was advised to wait for "ready for pickup" email.After waiting for 3 days for the email, I contacted support through chat and was told that store had cancelled the ord...

Resolved! Need information on what happens to my iPhone device

Hello,I purchased an iPhone with contract with Fido sim from best buy. Before returning to India I paid full amount shown on the account to be paid. I thought I paid the full price but since past 2 months I have been getting Fido bill. Now I am unabl...