Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Fido Number 1-844-836-5953

Hi I just wanted to ask if this was one of the numbers of your winback program? If so i will call it to inquire about offers

Not receiving shipment confirmation email

I upgraded my phone and change my plan last week Saturday. I recieved a confirmation email about my new plan but nothing about the upgrade to my phone. I am just wondering if the upgrade information went through and when I can expect it to be deliver...

Resolved! iPhone XR: no service

Not sure what's happening. My iPhone XR (iOS 14.1) just has no signal.- Swap the Fido SIM with a Public Mobile SIM and the phone shows full signal- Tested the Fido SIM on another phone (iPhone 7) and it works perfectly It means both phone and SIM are...