Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 63 replies

Iphone XS Max backorder

I placed an order (add a line) of Iphone XS Max last weekend and immediately i received a confirmation email which says i should receive it within 2 business days. On Tuesday when i didnt even receive shipping email i contacted Fido and was told the ...

finpudding by I'm a participant level 1
  • 3 replies

Resolved! 6 years loyal dissaponted customer

Have been with fido since 2014 when we moved to Canada. Always having same plans just deferent devices with my wife (she was always getting better phone than me!). Last friday, after days of search I decided to upgrade my phone. After a conversation ...

Axxis911 by I'm a participant level 1
  • 1 replies

Iphone XS Max backorder

hello, i am a male teen. i purchased the Iphone XS Max approximately 2 and a half weeks ago with my mother and never received a shipping email.after a week, we called a few times, the first worker told us our order was still being processed in the wa...

Resolved! Multiple Devices

I have a FIDO number and a device on a 2 year contract. Is it possible to add one more device for the same number? So overall, 1 number and 2 devices on a 2 year contract.      ***Edited to add Labels***