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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 203732 Views
  • 63 replies
  • 22 likes

Update for Samsung S10 plus

Hi, the OS update chart is showing the Samsung S10 plus is scheduled for an update on July 29 but I've checked many times and still nothing. I'm just wondering if it was pushed back?

TomI by • I'm a participant level 3
  • 2247 Views
  • 4 replies
  • 0 likes

Resolved! 2019 Samsung Galaxy LTE 10.1 tablet phone???

i have a samsung phone with Fido and 8  gig plan...I bought Galaxy LTE tablet..im pretty surethe sim out of cell would insert and then i could use my tablet,but its a bit large to put in hip pocket...i want to use the tablet as a phone some times wit...

Mikeej8 by • I'm a contributor level 2
  • 2105 Views
  • 3 replies
  • 0 likes

Resolved! Accepting Montreal incoming call from abroad

Hi!I am currently outside of Canada and accepted an incoming call from a Montreal number that was quite long. I have a Fido Pulse-10 GB Large so I was wondering whether or not I will be charged for accepting this call, even though it was a Montreal n...

tommy23 by • I'm a participant level 1
  • 1446 Views
  • 1 replies
  • 0 likes

Account Closed due to Fraud (Not contacted)

I ordered a Fido Sim card online, giving all my details accurately a few days ago. I received my chip this morning and started using it (making calls and browsing). After two hours, I didn't have any service on my phone and my app said that my accoun...

Kureigu by • I'm a participant level 2
  • 1526 Views
  • 3 replies
  • 0 likes

Resolved! I am out of job and out of the country

Please, I need help.I want to downgrade my plan or even stop it completely. I am on a fido payment plan of $45/month, and I pay a phone bill(paying for a new phone) of $60/month. I am out of the country and I wont need wireless service till end of th...

nelson2000 by • I'm a participant level 2
  • 1504 Views
  • 2 replies
  • 0 likes
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