OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
iPhone 11 Pro Max 128gb
Could someone advise why can't purchase the iPhone 11 Pro Max 128gb online? Or when it will be back in stock? Thank you in advance,Eka
How to: Plan suspension
Hi, I won't be returning to Canada untill September next year. I have read some posts about plan suspension but I could not remember if I had a contract or not, is there anyway to check? And also just wondering about the process of plan suspension i...
No updates for the phone order for two months
I ordered a google pixel 4 back in June on Fido website. I have not received my phone to this day. The only update I got for the past two months is a 'Fido Hardware Order Update' email on 2nd July saying the phone has been back-ordered and " Please ...
Do I need to activate my 1000 international minutes?
Or can I just start making international calls right away? For some reason I'm feeling a bit unsure about my exchange at the store. I was told that the $40 activation fee will be waived off in the next bill (because I was happy to leave the store and...
MSRP vs Fido
My trusted Pixel 3XL battery is not what it used to be. Charge won't last a day anymore...i`ll be lucky to have half a day's worth of juice on a full charge and light use. So, time to look for my next phone. Battery change ain't worth the trouble. O...
