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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210723 Views
  • 63 replies
  • 22 likes

How to: Plan suspension

Hi,  I won't be returning to Canada untill September next year. I have read some posts about plan suspension but I could not remember if I had a contract or not, is there anyway to check? And also just wondering about the process of plan suspension i...

fyang4 by • I'm a participant level 1
  • 1283 Views
  • 1 replies
  • 0 likes

No updates for the phone order for two months

I ordered a google pixel 4 back in June on Fido website.  I have not received my phone to this day. The only update I got for the past two months is a 'Fido Hardware Order Update' email on 2nd July saying the phone has been back-ordered and " Please ...

tingkai by • I'm a participant level 3
  • 3702 Views
  • 7 replies
  • 0 likes

Do I need to activate my 1000 international minutes?

Or can I just start making international calls right away? For some reason I'm feeling a bit unsure about my exchange at the store. I was told that the $40 activation fee will be waived off in the next bill (because I was happy to leave the store and...

Ivneet by • I'm a participant level 2
  • 1939 Views
  • 1 replies
  • 1 likes

MSRP vs Fido

My trusted Pixel 3XL battery is not what it used to be. Charge won't last a day anymore...i`ll be lucky to have half a day's worth of juice on a full charge and light use. So, time to look for my next phone. Battery change ain't worth the trouble.  O...

iRikal by • I'm a participant level 1
  • 1107 Views
  • 1 replies
  • 0 likes

Problems with phone

Unable to make calls and when I receive them I can hear on the other end but they can't hear me

Marc27 by • I'm a participant level 1
  • 1020 Views
  • 1 replies
  • 0 likes
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