iPhone XR: no service

iPhone XR: no service

iPhone XR: no service

SOLVED
I'm a Participant Level 2

iPhone XR: no service

Not sure what's happening. My iPhone XR (iOS 14.1) just has no signal.

- Swap the Fido SIM with a Public Mobile SIM and the phone shows full signal

- Tested the Fido SIM on another phone (iPhone 7) and it works perfectly

 

It means both phone and SIM are working on different devices but (Fido SIM + iPhone XR) is not working.

 

Can someone explain?

Accepted Solution

Re: iPhone XR: no service

Solved by I'm a Participant Level 2 tudatn

Thanks. I did all the resets and retests. The phone didn't work with another SIM. Fido just exchanged a new one and it works perfectly. 

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2 REPLIES 2
Moderator

Hey there @tudatn, welcome to the community!

 

I have a few questions: 

 

-Is the SIM card compatible with your device?

 

-Have you turned airplane mode off and on?

 

-Have you tried resetting your network settings?

 

Let us know!



I'm a Participant Level 2

Thanks. I did all the resets and retests. The phone didn't work with another SIM. Fido just exchanged a new one and it works perfectly.