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trying to change ship to address for on line order

Troy2
I'm a Participant Level 1
I'm a Participant Level 1

Hi

 

anyone know how to change the ship to address when ordering on line, there are no options to edit. I have different billing and home addresses - online they list only the billing address.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Troy2,

 

  Welcome to the community!

 

  I think you will need to contact customer service in order ship the device to a different address. I believe it would be an additional measure to prevent fraudulent purchases. They will probably need to verfiy your identity when you provide the other address. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers