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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 141706 Views
  • 46 replies
  • 21 likes

Resolved! S9/S9+ not getting any updates????

why isnt the s9 or s9 plus receiving any update not even a security patch its stuck on feburary patch? when older phones like s8 already got may patch huh fido???????????///

Azzam20 by I'm a Participant Level 2
  • 9597 Views
  • 14 replies
  • 0 likes

Mms issues

I recently added my wife's galaxy S6 to the fido network and am experiencing frustration sending and receiving MMS. I've gone over the APN settings countless times and still can't fix the issue. The sent messages go through about half the time, and r...

richgreg by I'm a Participant Level 3
  • 2103 Views
  • 7 replies
  • 0 likes

Damaged phone in hands of Fido and Futurtel

Hi, Im on a 2yr contract with Fido for a samsung galaxy s8 and no device protection. I recently took my phone to a fido branch because it had overheating issues. They shipped it off to Futuretel and i got it after a weeks time. I received my phone wi...

Nadiah by I'm a Participant Level 2
  • 1313 Views
  • 3 replies
  • 0 likes

LG G6 From Hong Kong / NO "gsm/ wcdma/ lte auto"

Hi, I just received a LG G6 from Hong Kong, which used by my brother. I tried to send MMS out, it would not work, and I found out only show 3G.I guessed it maybe the reason. First I thought about should be my SIM card problem. So I asked fido the cha...

Tpoon by I'm a Participant Level 2
  • 2095 Views
  • 3 replies
  • 0 likes

Resolved! S9+ $150 trade-in bonus promo...

Hi. I'm interested in upgrading to the Samsung Galaxy S9+ and since there is currently a $150 trade-in promo, it makes things even more enticing. I have an unlocked iPhone 5 which I would like to use as my bonus promo trade-in. With the trade-in amou...