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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 191550 Views
  • 63 replies
  • 22 likes

Sim Card

I can no longer use my current phone (S7) because I dropped it and the screen has gone black. I'm also not able to transfer files from this phone to my old phone, or transfer it to my computer. I still have my older phone (S3) and the old sim card th...

Lo20 by I'm a participant level 1
  • 1219 Views
  • 1 replies
  • 0 likes

Resolved! Will fido blacklist me?

I have a phone on contract and my account is about $200 overdue, due to my financial situation during the pandemic I am afraid my account will end up in collections if that happens will my device be blacklisted? I will pay the bill in full of course ...

hjkffdg85 by I'm a participant level 1
  • 1337 Views
  • 1 replies
  • 0 likes

MMS, LTE, and APN problems

I purchased a new unlocked android phone and transferred my SIM card to it from my old phone to it. The new phone is an upgraded model of the old and supports all the same bands as the old one.  However, I am having problems getting on the LTE networ...

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cbsewell by I'm a contributor level 2
  • 18155 Views
  • 23 replies
  • 0 likes

Billing

I have been trying to keep my bill up to date. I made a payment on June 29/20 of $55.63 which included two months and .84 late payment. I usually receive an e-mail notification has that stopped? I usually pay by the 26th to the 28th of the month and ...