Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 208680 Views
  • 63 replies
  • 22 likes

Resolved! Terminate the service

Hi! I want to terminate the mobile phone service.  The cause of COVID-19 cases increase,  I moved back to my country.  How can I do? Marco

Marco1903 by I'm a participant level 2
  • 2301 Views
  • 3 replies
  • 1 likes

Resolved! Cancelling Contract Early

Currently, I have 4 months until my iPhone 6s' balance is $0 and the contract ends. I was wondering if I am able to just pay my device balance right now and end my contract early? Would I be charged any cancellation fees of any sort if I do so?

Latheeshan by I'm a participant level 2
  • 3134 Views
  • 5 replies
  • 0 likes

pixel 4 texting issues

I got a Google Pixel 4 less than a month ago and I'm already having issues accessing my texts. I either don't get any or I can't open my texts to view them or send any. My phone is updated, it's been restarted. Any help out there?

current device balance times out

Every time i try and select a phone from the store, then say replace my existing phone, it takes me to "current device balance" been trying to days to get something to come up on that screen, but nothing ever does. It just times out. i havent ever go...

byebyedoggy by I'm a participant level 3
  • 1440 Views
  • 3 replies
  • 0 likes