OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! 256 GB Graphite iPhone 12 pro max, when will stock come in?
Hi Fido , I reserved my IPhone 12 Pro Max 256gb Graphite on Nov 10,2020. It's been a little over 2 weeks now, my status is still Open and I am in position 4 in the line. would you know when Fido will get more stock and my phone get shipped to the F...
I reserved iPhone 12 pro max Pacific blue a week ago
Hii I am on Position in line 113. When can I expect to have my order shipped at Fido store for pickup
iPhone 12 pro max/Pacific Blue - 128gb - Attention Required
Hello Team Fido, I preordered in fido reservation system iPhone 12 pro max - 128GB on November 11th, 2020. Initially, the status shows as "Open" and position in line to be "20" and after a day(12th of November) it changed to 11th and then nothing til...
Resolved! Hi, I suspended my mobile plan. but I want to activate on Nov 30.
Hi, I suspended my mobile plan. but I want to activate on Nov 30. I'm waiting for LiveChat for an hour. what should i do?
Resolved! Retail price of samsung devices showing as higher on fido than samsung
I was looking at the new Samsung S20 line and noticed that the "full device" price listed on Fido is much higher than what Samsung themselves sell the phone at. Ex. Samsung Note Ultra S20 on fido shows ar $2,250 where as samsung shows it at $1,820, t...
