Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 217468 Views
  • 65 replies
  • 22 likes

Charged for a returned phone

Last month i bought a phone from fido, a week later i decided to return it since they a have policy of 15 days. i return the phone back and made sure that everything is good with salesman because i heard problems happens oftne when you return phones ...

Abdelt by • I'm a participant level 1
  • 1211 Views
  • 1 replies
  • 0 likes

Resolved! Calls going straight to voice mail

Phone calls from people not in my contact list (ex.  hospital) are going straight to voice mail.  My do not disturb is not on, airplane mode is not on and I have sufficient cell service.  It's VERY annoying.....

Elizabeth13 by • I'm a participant level 2
  • 5908 Views
  • 5 replies
  • 0 likes

add a new line issue

Yesterday i went through the steps to add a new line to my existing account.  I chose my new number along with all the steps asked.  i have yet to recieve any verification that things are completed, my account profile does not reflect those changes  ...

davewi by • I'm a participant level 2
  • 4121 Views
  • 7 replies
  • 1 likes

********

I am totally fed with fido . Charging extra money just showing offers and do frauds with customers. I want to switch off from fido.Every month thay charge extra charge and excess taxes.

Manish3 by • I'm a participant level 1
  • 1342 Views
  • 1 replies
  • 0 likes
Copyright © 2025 Khoros, LLC