Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205996 Views
  • 63 replies
  • 22 likes

Sympatico email stopped working on my iPhone 8

Sympatico email stopped working on my iPhone 8 when on the Cell network. I get a message saying  "The mail server "imap.bell.net" is not responding. Verify that you have entered the correct account info in Mail settings."  I've done this several time...

Mahler by • I'm a participant level 2
  • 5339 Views
  • 3 replies
  • 0 likes

Terrible customer service ever!

I tried to contact your reps online by live chat. I got transferred for a few times, they put me on hold and my queue position was 87. After 2 hours i was at the first position. However, noone replied to me for more than 30 mins!!! And I complained w...

peiyu by • I'm a participant level 1
  • 1113 Views
  • 1 replies
  • 0 likes

Resolved! Ordered a phone online - question

Hello,  I recently ordered a phone online, in which I changed from a $85/mo plan to a $55/mo plan. My device balance was $0 so I didnt have to pay anything upfront, but I noticed when I checked out, it said the monthly payment would be $89/mo. Is tha...

Em27 by • I'm a participant level 2
  • 1823 Views
  • 2 replies
  • 0 likes

Dead signal at Scarborough north

Every time I drove to Scarborough north on Steeles Ave east from McCowen rd. To Markham road. The LTE was dead, it shows the signal bar full, but can not send and receive data, if stay the 5955 Steeles Walmart parking lot, more worst .. anyone had th...

Bentransport by • I'm a participant level 1
  • 1022 Views
  • 1 replies
  • 0 likes

Change the device that I just ordered!!

I just got the Tablet plan which was offered at $0 for 24 months and I picked up the ZTE tablet at ' $ -5 ' ( negative 5), rest are zero or all positive numbers. Maybe the negative price was a glich or something and I could not understand why the tab...

hss33 by • I'm a participant level 1
  • 1008 Views
  • 1 replies
  • 0 likes
Copyright © 2024 Khoros, LLC