Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 63 replies

no confirmation email after adding a line

I added a new line to my subscription but didn't receive an email confirmation. I am not sure if the new line was successfully added or not. I don't see any information in my online account. I mean, it's 2020.. why there is no confirmation email?

rayzong by I'm a participant level 1
  • 1 replies

S20 Ultra!

Yesterday, I went on my fido account and saw it was for $45.99/Month with $0 Down and now it says its $54.99/Month with $0 Down. Will the price appreciate more?

Device lineup is spartan

Why does the device lineup appear to be very limited? Not even one Pixel device? Unless you're wanting Samsung or Apple the pickings seem very slim. What gives? I checked Koodo and Virgin and both have many more options available.   Thanks Mike 

Proac by I'm qualified level 1
  • 1 replies

BrightStar is not keeping their part.

I bought a phone of company named OnePlus and fido gave me premium device protection. Since then i am paying around 13$ per month and never skipped a payment. On 9th of august unfortunately i lost my device and contacted brightstar on monday (10th of...

Resolved! Total one time fee?

Hi Everyone,  I want to get a new phone and my total monthly fee is $60/mo. And theres also a Total one time fee:$710.What does Total one time fee means.?