I can't enable Wi-Fi Calling on my Iphone.
The error message I get is always the same "To allow Wi-Fi Calling on this account, contact Fido.".
Can anybody help me?
Go to Solution.
We have a blog on our community that shows you how to set up WI-Calling on your phone.
You can find that here.
Can you make sure to follow all the instructions there and let me know if you get the same result?
I followed all the steps, and that is still the same error msg I got.
Your device is a Fido phone?
Also, can you try to fully restore your Iphone to see if you get the same result?
No, it is not. Actually my fido line is an e-Sim on this dual Sim Phone... Not sure if this would be a problem.
I can't restore my phone.
What kind of plan do you have on this line? Is it a data, talk and text plan or are you on a data only plan?
I have a plan with talk ad text only.
@jrnicoleti wrote: I have a plan with talk ad text only.
I think that might be the reason you've been unable to access the Wifi-calling services. As far as I am aware, a plan with both voice and data is required:
~taken from here.
Hope this helps 😀