Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 202987 Views
  • 63 replies
  • 22 likes

Resolved! Still no tracking number

How long does it take to get the tracking number for the device I upgraded to? I ordered i believe 5 days ago. I got the acct change email but no tracking number 

Roughryder by • I'm a participant level 2
  • 2366 Views
  • 4 replies
  • 0 likes

Upgrade device to Iphone 12 mini

I placed my order November 19 evening for an upgrade to the Iphone 12 mini, i received an email saying processing order and as of now I haven't received any order confirmation or ETA. Please advise of the back order times.

Zaracv88 by • I'm a participant level 1
  • 967 Views
  • 1 replies
  • 0 likes

COMPLIMENTS

On behalf of my friend, Clara, I called FIDO on Monday, November 16, 2020 evening reporting problems on data usage. Clara Lui's cellphone number (with FIDO) is : 604-XXX-XXXX. I spoke to your male staff, Mr. ALBERT, located in Vancouver, B.C. Mr. Alb...

carlo1091 by • I'm a participant level 1
  • 1019 Views
  • 1 replies
  • 0 likes

service outage

10 PM on Wed Nov 18, 2020 in Chilliwack and cannot find service on iphone. Whats up FIDO?

diggytron by • I'm a participant level 2
  • 2271 Views
  • 4 replies
  • 0 likes

Apple Watch LTE - any hope?

Is there any hope that Fido will add support soon for Apple Watch LTE? I came back to Fido a year ago but lack of support is making me think one of the main carriers would be better, and that doesn't have to mean Rogers. Fido has all of the technical...

Copyright © 2024 Khoros, LLC