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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205963 Views
  • 63 replies
  • 22 likes

iPhone 12 pro long wait time

Hi, I ordered the iPhone pro pacific blue 128g about a month ago and started in 102nd position. I'm now only in 80th position as of today and haven't heard anything in nearly 2 weeks. Is this normal? I received notification early on that it could be ...

FIdo charged wrong for the device

HI,  I ordered one more phone for my son in my account.  I ordered S9 device ($10 per months) with promotion. Today, I found that fido charged an amount of  $41.53 for the device price. It supposed the price of $10 for the device price. Please fix it...

heyen1111 by • I'm a participant level 3
  • 1547 Views
  • 3 replies
  • 0 likes

Phone not working after Porting from Chatr

I bought Iphone 12 Pro Max from Best Buy and they ported my chatr number to Fido. Later on when i reached my home, I noticed my sim card is not working. I went to best buy to solve the issue but they referred me to go to Fido store when they couldn't...

p_banjara by • I'm a participant level 1
  • 1102 Views
  • 1 replies
  • 0 likes

Resolved! switching from 12 pro to 11 pro max

I am not sure how to do this. And customer care are not answering the phone. I got the 12 pro 4 days back but now I am thinking to have 11 pro max. Can someone help me how to do this ?  

dharmprita by • I'm a participant level 1
  • 1255 Views
  • 1 replies
  • 0 likes

Iphone 12 pro shipping delay

Hi,i got a win back offer from fido and i have order iphone 12 pro 128gb pacific blue on november 12th 2020. Till now i only got conformation email and I dint receive any shipping email. Ik the phone is having a high demand but its been 1 week till d...

Praneeth1 by • I'm a contributor level 1
  • 2347 Views
  • 4 replies
  • 0 likes
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