Phones and Devices - Page 262 - Fido

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Phones and Devices

OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Device Tutorials on Fido.ca

Device Tutorials on Fido.ca

Hey @Community, Have you recently upgraded your device or simply want to learn more about all...

Fido Payment Program® FAQs

Fido Payment Program® FAQs

Before we go over all the questions you may have, here's what your invoice will...

Conversations

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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! refound extra charge

Hi, My name is Majid teedayenoor and my account number is: Account: *********** and phone number as 416 *** ****. My contract started on 26th Dec 2018 for 24 month and ended on 26th Dec 2020. At the end of the contract, my device was paid off full bu...

Resolved! Does a new sim card come with a phone ordered online?

I recently dropped my phone in the lake while ice fishing and was unable to retrieve it. I want to order a new phone online (the same one I had before) but of course need a new sim card. Do the phones come with one or do I need to add one to the cart...

Upgraded a phone with no email confirmation

Hi, I upgraded my mom's phone 2 days ago and i still didnt receive a email confirmation and there is no way of tracking where her phone is. When will i be receiving the email?

Phone being sent to wrong address

Hello there, I ordered a phone over the weekend and put in the correct shipping address. However, in the confirmation e-mail it said is it being sent to my old address. Please fix this.

SIM Activation

When I enter the new SIM card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM was attached to. I have powered down and reinserted my SIM to...

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