OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Hi, My name is Majid teedayenoor and my account number is: Account: *********** and phone number as 416 *** ****. My contract started on 26th Dec 2018 for 24 month and ended on 26th Dec 2020. At the end of the contract, my device was paid off full bu...
I recently dropped my phone in the lake while ice fishing and was unable to retrieve it. I want to order a new phone online (the same one I had before) but of course need a new sim card. Do the phones come with one or do I need to add one to the cart...
Hi, I upgraded my mom's phone 2 days ago and i still didnt receive a email confirmation and there is no way of tracking where her phone is. When will i be receiving the email?
Hello there, I ordered a phone over the weekend and put in the correct shipping address. However, in the confirmation e-mail it said is it being sent to my old address. Please fix this.
When I enter the new SIM card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM was attached to. I have powered down and reinserted my SIM to...
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