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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206087 Views
  • 63 replies
  • 22 likes

Phone being sent to wrong address

Hello there, I ordered a phone over the weekend and put in the correct shipping address. However, in the confirmation e-mail it said is it being sent to my old address. Please fix this.  

Tutellow135 by • I'm a participant level 1
  • 969 Views
  • 1 replies
  • 0 likes

SIM Activation

When I enter the new SIM  card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM  was attached to. I have powered down and reinserted my SIM  to...

Dwight2 by • I'm a participant level 1
  • 791 Views
  • 1 replies
  • 0 likes

Resolved! Switching Mobile Phone Provdider

Hi,   My 24 month contract ends in 3 days and I want to switch to another provider. How do I switch over and keep my phone number at the same time? How do I cancel my plan with Fido? Please help.   Thanks

christieli_ by • I'm a participant level 2
  • 1376 Views
  • 1 replies
  • 0 likes

Unlocked phone

Hello I wanted to know all devices al unlocked from Fido , even if you have a payment plan ...  thank you  Amalie 

aelali72 by • I'm a participant level 1
  • 910 Views
  • 1 replies
  • 0 likes
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