would like to speak to live person

would like to speak to live person

would like to speak to live person

SOLVED
annacapp
I'm a Participant Level 1

would like to speak to live person

i have a disabilty and i was told i can reveive a discount on my mobile account.

Please let me know what you need more to start the discount.

Thank you

 

Accepted Solution

Re: would like to speak to live person

Solved by Senior MVP Senior MVP

Hello Annacapp,

 

  Welcome to the community!

 

  Since your issue deals specificially to your account, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers

 

View solution in context
2 REPLIES 2
FidoSaira
Moderator

Hey @annacapp

 

Welcome to the Community!

 

We do offer discount to customers with special needs. You can read all about it here. 😊

 

As Cawtau mentioned, you can also reach out to our customer service if you have any other questions. 



Cawtau
Senior MVP

Hello Annacapp,

 

  Welcome to the community!

 

  Since your issue deals specificially to your account, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers