Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! USB OTG

Has anyone managed to get USB OTG working on a Samsung S20+ ?

Resolved! Fido blacklisted my phone for non-payment

So In February I took out a new contract with Fido and got a refurbished phone on contract. Since the pandemic hit right after, I have been unable to make any payments on the account. My phone has stopped working and only shows 4 dots where any sign...

Resolved! How to check whether my new has been shipped

It has been about 7 days since I placed an order for an iPhone xs. I received the order confirmation mail but not the shipping information mail. Does it mean the phone hasn't been shipped yet? I cannot wait to get my hands on the new phone.

Order online and in store pick up

Hello, I wanted to get a samsung galaxy S10. I want to buy it online and then pick it up at a fido store. Is this provision available ? Do I have to pay the transaction fee in this case ?

Error message while upgrading device

I currently have my own device but when I try to upgrade my device, buy a new plan, I get the following message: We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436) I ...

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Resolved! Will my phone work on the Fido network?

Resolved! USB OTG

Resolved! Fido blacklisted my phone for non-payment

Resolved! How to check whether my new has been shipped

Order online and in store pick up

Error message while upgrading device

Canceled fido account

Data Roaming

NO exclusive plans and poor customer service.

S23 FE (One UI 6)

The billing is mistake