OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Hi i recently brought a device and i have lost my device so i called brighstar for a claim. They have started a claim which after asked me to submit proof of address so i have given my insurance documents with my current address. They rejected it say...
How do I activate phone purchased from Fido upon arrival?
Hi there, I've been a Fido customer since c. 2015 / 2016 and have always been on a monthly plan, however since 2018, I relocated overseas for work and switched my phone plan to a monthly prepaid plan ($12 per month). Recently, I moved back to Canada ...
A customer service representeative offered me on Nov 2020 a Samsung Tablet for free with 4G/month free and now I see that you charged me the tablet: 360 CAD + HST I've been calling to custmer service 4 times and all of them told me that this was goin...
I tried several UMIDIGI phones and all came back with the same problem. I cant send or recieve Pics on MMS. I have a basic talk and text plan with FIDO. UMIDIGI did do an upgrade on Aug 1 2020 but still nothing. The APN cannot be altered. The Phone i...