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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 203301 Views
  • 63 replies
  • 22 likes

Resolved! Phone upgrade cancellation

Hi, I put in an request for a phone upgrade yesterday. However, I would like to cancel the upgrade. How do I go about cancelling the upgrade?

Vivianne1 by • I'm a participant level 2
  • 1722 Views
  • 2 replies
  • 0 likes

Iphone 12 Pro Down payment

I just want to ask regarding Iphone 12 Pro downpayment. I an trying to get a phone from fido but I am confused because my roomate got her phone without a down payment and her monthly for the phone would be roughly $66. But when Im trying to apply for...

Ahor by • I'm a contributor level 1
  • 1242 Views
  • 1 replies
  • 0 likes

Resolved! Adding a new line online from a different provider

Hi there, I'm planning to add a new line to my account online. However, after receiving the new SIM card, I will need to call in to port the number from a different provider. Do I still get the $40 set up fee waived in this case? Thanks!

kanrachan by • I'm a participant level 3
  • 1307 Views
  • 1 replies
  • 0 likes

winback team

Just wanna know anyone hv the same issueNov19, accept an offer from fido $45-25gb, $10off each month$200 off from a new phoneso i choose iphone12 minibut no email, no phone receiveI called fido all they said is someone, from the winback team will cal...

Obee10171 by • I'm a participant level 2
  • 2200 Views
  • 5 replies
  • 0 likes

Resolved! A 2G question

My wife has an older Motorola 'Renew' bar phone that we bought her from Fido a number of years back. It has been perfectly serviceable for her needs, but my understanding is that at the end of this month 2G service is over. Will that mean her phone w...

sprocket999 by • I'm a contributor level 1
  • 1466 Views
  • 2 replies
  • 0 likes
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