OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! chip
yes hi my name is Sally peppers & cesar isn't mine anymore so i need the chip tooken out of my name & put in my grandma Mary E.Cherry's name thank u
Voicemail number 587 737 0210 meaning
It says my voice mail number is 1 587 737 0210 but when I checked online it says Fido's official voicemail number is 1 416 821 6549.Is this supposed to be right?I'm concerned because whenever I try to open voicemail it shows a notification where it s...
Resolved! Can someone explain this tablet promo
Can someone explain how this promotion works? It states both $10 off/month and $5 off/month but when I check out, nothing is applied.I spoke to support and they said they see nothing on my account?
Voice mail accepts new calls when phone is off, but just rings when phone is on
A few weeks ago (hard to say) my voice mail changed.It used to answer after 6 rings. Now it does not answer at all.Voice mail seems to be active and still working as if phone is off or in airplane mode etc, caller goes right to voicemail.I cant find...
Returning a Device
Hello,I financed a phone with Fido at a wireless store however, I exchanged it after two days with another phone. Now, I have realized that I don't want a phone at this time, can I still return it. It's just been two days since I got this phone.
