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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 212367 Views
  • 63 replies
  • 22 likes

New Phone, Old SIM, Network Unable to Connect

New Phone: Refurbished Samsung Galaxy Note 20 5GOld Phone: Refurbished Samsung Galaxy Note 20 5G ULTRA New phone cannot maintain connection to any of the FIDO networks.  Can connect sometimes, but mostly getting "Cannot connect to x,y,z network" mess...

KimAnderson by • I'm a contributor level 1
  • 267 Views
  • 1 replies
  • 0 likes

Fido store has not contacted me

Fido affiliated store has not contacted me regarding my phone reservation last month. I checked the status and it was shipped on Oct. 29th. Until now I haven't received any emails or calls from the designated pick up store.what's going on?

erxmay88 by • I'm a participant level 1
  • 429 Views
  • 1 replies
  • 0 likes

Resolved! Wrong charge on my bill

I've change my plan and asked for New phones online to skip the 70 dollars charge and I've been charged with the 70 dollars.Who can I speak with about it????

Omba by • I'm a participant level 2
  • 827 Views
  • 2 replies
  • 0 likes

When's 512gb coming to the Pixel 9 Pro Fold?

I was hoping to get the Pixel 9 pro fold with 512gb of storage but noticed that wasn't an option through Fido though it is an option through Amazon and Google, will the 512gb version become available soon? I'm looking to upgrade my phone but if it's ...

SapphireP by • I'm a participant level 1
  • 459 Views
  • 1 replies
  • 0 likes
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