OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Fido TRADE-IN No Updates
Has anyone had issues with the Fido-Trade In program? I mailed my phone on December 19 to the Fido Trade In address and filled out all the necessary questions required. I gave it some time knowing it was sent over the holidays and COVID but it has be...
Resolved! "After bill credit"
Can anyone please explain the term "after bill credit" in this case? I saw this phone sale on Fido the other day and wasn't sure what that term means? Also, what do they mean by "Includes $14.67/mo.credit"?Thank you for your help!
New phone from Samsung
I am purchasing a new S21 Ultra directly from Samsung and I have a few questions ;- Will the FIDO sim card in my current phone (S10+) work in the S21 ultra or will I have to purchase a new one?- Do I have to change my current FIDO plan?- If I continu...
iPhone pro max waiting and waiting for 2 months now
I have order 256G pro max on Nov 11 , it is 2 months now still had nothing unlesss wait and wait and wait and wait .....
Resolved! Upgrade device
Hi everyone, I'm new to Fido and have a few questions about upgrading my phone: - I'm currently using a non-Fido device and having a Fido phone plan of 45.00$/month.- Since Fido is having a sale, I'm looking to upgrade my device to a Samsung A20 whic...
