Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

iPad Air 4 (2020) delivery delay

Hello, I ordered Apple iPad Air 4 on 30th November 2020 by calling in Fido support and the Fido representative confirmed that this product is NOT back-ordered and will be delivered within 2 to 5 business days but till date I am yet to receive the sai...

UNLOCK REQUEST FOR LG PAD III 8.0

Hi, I am still using this tablet but now with another sim card. Can Fido support help me unlock it? Thanks a lot!

Resolved! Sim code on my Samsung s7

Sim code need for Samsung s7 To unlock

Contract Ended but Still Charged for price of phone

I was very disappointed to find out that they still charged me the same price as previously even though I had paid off my phone. They refuse to reimburse me the extra charges after I realised I had to call in and change my plan. Then after I did cha...

Resolved! Billed for unused SIM card

The Fido simcard was sent me. I did not open and use it , but today I saw a bill on my email

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Resolved! Will my phone work on the Fido network?

iPad Air 4 (2020) delivery delay

UNLOCK REQUEST FOR LG PAD III 8.0

Resolved! Sim code on my Samsung s7

Contract Ended but Still Charged for price of phone

Resolved! Billed for unused SIM card

Roaming charges

Unlocking Devices

Price drop

Hello, I'd like to view my data dashboard

No service in Northern Alberta