OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Order got cancelled due to service error?
Due to some kind of error my order wouldn’t go through from ordering online so I contact live chat they offered to place an order for me on May/14, they told me I’ll receive an email within 24 hours with steps to set up my account and provide a track...
Resolved! Buying a phone online
Hi, I am trying to buy a phone, but I want my current plan to be chosen. When I build my plan, I cannot select the existing plan; instead, it shows me different options to select from, Is there a way I can select my current plan or not? Thanks,sahil
Resolved! What is the internet connection config for moto g power?
What is the internet connection config for moto g power?
Support for apple watch
Fido, should get on with the times and support apple watch, Rogers already does!A good reason to leave a provider these days.
Pixel 5 call drops
Hello I recently upgraded to the Pixel 5 in January and the phone was functioning wonderfully, however the last week or so I have been having issues. The phone has been dropping a lot of phone calls, and then gets stuck when hanging up the dropped ca...
