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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 191502 Views
  • 63 replies
  • 22 likes

Phone Price Adjustment?

Purchased a new Pixel 4a 5G on a new line for $20/mo about a week ago, and now the price is $15/mo.  Is there a way to get the price adjusted without having to cancel this line and get a new one?

snnybrr by I'm a participant level 1
  • 774 Views
  • 1 replies
  • 0 likes

Resolved! new sim card for another phone

hello there,i am a long time fido customer. i have an old Huawei Y300 phone that used Bell mobile prepaid network. i'd like to switch this phone to Fido if possible. what do i do?or should i simply buy a new sim card for this phone?due to this covid ...

BusyGrizzly by I'm a participant level 2
  • 1449 Views
  • 3 replies
  • 0 likes

Ripped off with no answers.

I changed my address online. Ordered a new phone to go to my new address. Fido sent it to the old address. Some person frauded the system by signing for the phone under my name. It took 3 phone calls for Fido to admit they sent it to the wrong addres...

Filmwreck74 by I'm a participant level 1
  • 708 Views
  • 1 replies
  • 0 likes

Complaint - the worst service !!!

I would like to share my latest experience with Fido. This experience was the worst service experience I have ever encountered in Canada. On cyber Monday, I called Fido with the idea that I want to buy a new Samsung Note20 ultra 5G phone, enlarge the...

Dusan456 by I'm a participant level 2
  • 1256 Views
  • 3 replies
  • 0 likes