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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152694 Views
  • 50 replies
  • 22 likes

Dropped incoming calls (continues for past 12 days)

Hi Fido, One of our company phones (Pixel 2) is experiencing dropped calls, clients cannot call the pixel 2, call get dropped. We tried resetting the phone to factory defaults without results. Can you please help us figure out if the issue is with FI...

climaxmedia by I'm a Participant Level 1
  • 571 Views
  • 1 replies
  • 0 likes

Resolved! VoLTE on Unlocked Note 8

I've read so many threads on this topic my face has started to hurt. I don't think I would have switched to Fido if I had known this was the case ahead of time, but here we are. I'm on a Samsung Note 8, Canadian model, that I initially purchased thro...

kubica by I'm a Participant Level 3
  • 2583 Views
  • 9 replies
  • 0 likes

I can’t respond to group MMS...

Hi..i can't seem to respond back to group MMS. My responses are all labelled "not delievered!" . I'm not sure what is the issue when my settings for group mms is turned on.Any solution?

Elow5 by I'm a Participant Level 2
  • 1066 Views
  • 5 replies
  • 0 likes