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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187886 Views
  • 63 replies
  • 22 likes

Resolved! Google Pixel 5 delays

Hello Fido, I upgraded my phone to Google Pixel 5 three days ago and received a confirmation email that was saying: "you should receive in up to 5 business days." Naturally I was expecting to have a phone within 5 days.Today I received a call "on beh...

Temporary change of sim card

I am leaving for a 2 week trip and a local number is much more convenient for me. in the country I am going to it is very inexpensive to get a local sim card and use it whilst there. Are there problems as to removing my(canadian) sim and using the ne...

Dcarr by I'm a participant level 1
  • 819 Views
  • 1 replies
  • 0 likes

IPHONE 12PRO SHIPPING

Hello, I preorderred a iphone12 pro online and I received an email confirmed my phone was shipped on last Thursday. I was expected the phone to be arrived in a couple days but it's been a week and the FIDO store confirmed that they haven't received t...

SH777 by I'm a participant level 3
  • 6034 Views
  • 21 replies
  • 0 likes

Iphone 12 pro pre-order

I recieved a call from Fido and place an Iphone 12 pro order on Nov 20th. Supposed to recieved a confirmation email along with my tracking # within 2-3 weeks.There is NO email till now !Did you forget to send me either the device or an update about m...

Abc123456543 by I'm a participant level 3
  • 2417 Views
  • 9 replies
  • 0 likes

Resolved! Wi-Fi Calling - IPhone XR - IOS 14.2

I can't enable Wi-Fi Calling on my Iphone.The error message I get is always the same "To allow Wi-Fi Calling on this account, contact Fido.". Can anybody help me? ThanksJ.R.

jrnicoleti by I'm a participant level 3
  • 1972 Views
  • 7 replies
  • 0 likes