Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207321 Views
  • 63 replies
  • 22 likes

Resolved! Free installation

If I bought a screen protector somewhere else can fido store install it for me because the first one i bought in this store broke 

NubianXX by • I'm a participant level 2
  • 1059 Views
  • 1 replies
  • 0 likes

i phone xr replace to iphone11

hello sir/mamI purchased a new iPhone XR on 26 July 2021 and now i want to upgrade it to iphone11 may I know the process please guide me so that I will be able to upgrade as soon as possible.

Mobille network not available

I'm a long suffering Fido customer with a particular problem: after many calls an over 7 hours on the phone with customer reps and technicians the problem has not been solved. The issues started in the fall of 2020 and got worse in the spring of 2021...

GeraldR by • I'm a contributor level 2
  • 3762 Views
  • 6 replies
  • 0 likes

Blocked messages

Hi, I am wondering if Fido stores blocked text messages? The message was never received to my iphone but would Fido have the message from a blocked contact?

Jaystee2020 by • I'm a participant level 1
  • 1350 Views
  • 2 replies
  • 0 likes

Resolved! Internet not available

While at our cottage in northern Ontario, internet via mobile data service was not available for 24 hours. We are serviced by 2 Rogers towers and 1 Bell tower about 20 km away. We had two professionals working remotely who urgently needed internet ac...

GeraldR by • I'm a contributor level 2
  • 1134 Views
  • 1 replies
  • 0 likes
Copyright © 2025 Khoros, LLC