Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

How can I replace my invalid registered credit card for auto refill?

Since my registered credit card for auto refill is invalid now, how can I discard the invalid one and re-registered another new valid credit card for setting auto refill ?

Purchase ONLINE Dont Work

I tried 4 times to purchase a tablet online and seems impossible.The first time made the purchase and never receive it.Now I receive an advertisement for clearance on Ipad, tried to purchase 3 new Ipads, and the site doesn't work. I did use the chat ...

iPad Air 4 (2020) delivery delay

Hello, I ordered Apple iPad Air 4 on 30th November 2020 by calling in Fido support and the Fido representative confirmed that this product is NOT back-ordered and will be delivered within 2 to 5 business days but till date I am yet to receive the sai...