OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
NO ONE KNOWS WHATS GOING On. One customer service rep tells, go to validation team. No one answers from the SO CALLED VALIDATION TEAM. No wait time and a music keeps playing. SEcond REP ON chat says the order is cance;lled and then says no, the...
Hi, I ordered a new phone with a plan online (new line) today(sunday) but I am not sure if the order went through. I don't see any thing added to my fido account. I did not receive any confirmation mail as yet. Could you please confirm if my order go...
I'm an international student that just came to Canada few days ago. After I activated my Fido account for 3 days, my account was cancelled without any notices. I tried to contact the "Fraud Management" many days and left voice messages but they haven...
3 weeks ago I ordered through the app a new cell phone and so far, I have not received anything. I have not received a link or information and I can't wait any longer. I really need the phone. I've called customer service 3 times and they can't help ...
I received the new device last week, was quite excited after purchasing online, but it turned out to be the worse device I've ever used. I just wanted to return and get back to original plan. But I couldn't reach out to the customer service. The chat...