Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 221643 Views
  • 65 replies
  • 22 likes

Resolved! WHAT IS MY ORDER STATUS ???????????

NO ONE KNOWS WHATS GOING On.   One customer service rep tells, go to validation team. No one answers from the SO CALLED VALIDATION TEAM.   No wait time and a music keeps playing.   SEcond REP ON chat says the order is cance;lled and then says no, the...

Neeraj015 by • I'm a participant level 2
  • 2845 Views
  • 4 replies
  • 2 likes

I need to cancel the order of a cell phone

3 weeks ago I ordered through the app a new cell phone and so far, I have not received anything. I have not received a link or information and I can't wait any longer. I really need the phone. I've called customer service 3 times and they can't help ...

DamarisMont by • I'm a participant level 2
  • 2160 Views
  • 4 replies
  • 0 likes

Resolved! How to contact the FIDO?

I received the new device last week, was quite excited after purchasing online, but it turned out to be the worse device I've ever used. I just wanted to return and get back to original plan. But I couldn't reach out to the customer service. The chat...

ptranmtl by • I'm a participant level 1
  • 1519 Views
  • 1 replies
  • 1 likes
Copyright © 2025 Khoros, LLC