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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207981 Views
  • 63 replies
  • 22 likes

Resolved! TRADE IN

Hello Fido, I have one question.  Is it possible to trade my old iphone to another Apple store even if my contract is still ongoing? 

pinkyblue19 by • I'm a participant level 1
  • 1348 Views
  • 1 replies
  • 0 likes

Can't Make or Receive Calls

Hello,  I can't make or receive any calls. It doesn't even ring and eventually just fails. LTE is active working. I have an iPhone X and have updated to the latest iOS. 

Resolved! Change my order?

So I ordered the 128GB iPhone 13 in pink yesterday. Although I haven't received any confirmation that the order went through, and in fact I was told to "try again" after submitting it, I think it may have sort have gone through because it keeps sayin...

AT6 by • I'm a contributor level 2
  • 1765 Views
  • 2 replies
  • 0 likes

Can’t activate SIM card

I have recently lost my wallet and my phone my wallet had my drivers license, ID, Birth certificate, Bank card, so far I have been able to get back my bank card. but everything Is gone now I have boughten a new SIM card for Fido and I also bought a n...

Troyzerboy by • I'm a participant level 3
  • 1600 Views
  • 2 replies
  • 0 likes
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