OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Invalid Simcard number but active on account
Hello, I received a new iphone 12 with a new simcard and it doesn't recognize the number. Yesterday the website was in maintenace. Today it still doesn't recognize the numbers which customer service says it is already added to my account but without...
30 days wait time
I just got a new activation with fido yesterday, but at that time I had no plan to buy a phone. But today when I tried to add a phone to my account, it's showing me that I have to wait for 30 days to get a phone. please help me out.
Resolved! Transfer of Telephone number from another province
I live in AB and would like to transfer my existing telephone number from SK. Is this possible?
Resolved! Hi
Can anyone help me activate my SIM card
Device upgrade
I ordered an iphone 12 mini via the fido payment program 2 months back. I received a confirmation email and went to the store to collect the device. The representative in the outlet refused to give me the phone as she could not enter my details in th...
