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Payment Program Promotion credit not shown on Mobile Service Agreement

Dylan_He
I'm a Participant Level 1
I'm a Participant Level 1

I upgraded my phone with Fido today, shown in the picture, iPhone 12 $20/mo. But on my Mobile Service Agreement.pdf Fido emailed me, the Monthly Fees for Payment Program is still $40.84/mo. And I looked at my app, account, there is no single trace about the $20 discount. If it will not appear until I get my bill, what is the meaning of the contract without all the info? 

Thank you so much!

 

Screen Shot 2021-11-28 at 19.21.18.png

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Dylan_He,

 

I understand your concern, as the ad stated the $20/mo is "after a bill credit". 

When financing a device the price never changes on the contract instead the difference is applied to the bill as a credit monthly credit so it works out to be $20/mo.