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November 2021
Hi, I requested an upgrade of my phone on friday. And now I can see the status has been updated in my account. But I didn't receive any confirmation email. Why is that
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November 2021
Hello @Yuzhou1,
With all the current promotions processing time can be delayed you should get the confirmation email once the device has been shipped you can also check your junk/spam folder in case it goes there.

