Problems with the phone

[Reza6]

Hi,

I bought a certified pre-owned iphon in early December and as it was a gift was used in the new year, but there are 2 problems and I couldn't return it because it was almost 1 month after purchase. Problems:

1.People hear our voice interrupted and cut- cut

2. The phone doesn't recognize any Bluetooth devices

I have called Fido several times and also went to stores. But no results so far!

What can I do in this situation. 

[FidoKenny · Accepted solution]

Hello @Reza6

That's not the experience we want you to have with your device. It's important to know that even if your device is out of warranty, you can still have it repaired.

There can be a fee attached to the repair depending on the condition of the phone.

You can find out more about our Repair Program through our blog here.