I'm a participant level 3
I'm a participant level 3
Member since November 2015
February 2023

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I ordered Samsung S20 FE 5G almost three weeks ago and did receive email regarding my plan change. But I didn’t receive any emails regarding the phone order or updates,  I was wondering how long people typically wait for phones. This is the first tim...
Hi, There is a new plan $50 with 12 GB in the FIDO website. Currently, I am at $50 with 5 GB. Can I change to the new plan without any penalty? My contract will expire end of next month(December 2021) and there is a balance of $49. Thanks
Signed up for a tablet plan yesterday morning. But have not received any confirmation or contract yet. Is it normally due to COVID-19? Do I have to call customer service?