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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204168 Views
  • 63 replies
  • 22 likes

Cancel an order

I just placed an order for a new phone like 3 hours ago, and I changed my mind and wanted to cancel it but customer service is closed.  Is it possible to cancel an order?  If I called first thing tomorrow morning will it be too late by then?  I reall...

Fawa88 by • I'm a participant level 3
  • 959 Views
  • 1 replies
  • 1 likes

Resolved! Where is my phone?

I ordered the iPhone 11 upgrade 5 weeks ago. November 26th. I have not received any information regarding  it being shipped. I check all folders daily. My daugters birthday is in 3 days this was supposed to be her gift. If I go try and find the phone...

Jessy873 by • I'm a participant level 1
  • 1043 Views
  • 1 replies
  • 0 likes

Resolved! Money lovers!!

Fido, you guys have No Goals  except for collecting money from YOUR LOYAL CUSTOMERS!!!Do you even have a mission for your company !!?? I've been with you for 4 years and I never saw anything related to Customer service or for customer's benefits or f...

Resolved! Phone no longer makes outbound calls

So out of the blue, my Galaxy A5 no longer allows me to make phone calls.I can recieve calls, I can use my data plan to access the internet, but making outbound calls is a no. Attempts to do so all yield the same message : "Unfortunately, we cannot c...

hprower by • I'm a participant level 1
  • 1183 Views
  • 1 replies
  • 0 likes
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