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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209681 Views
  • 63 replies
  • 22 likes

Resolved! 4g LTE Hotspot list

I need to replace my ZTE hotspot that died and I tried the new inseego 8000 from Fido, tried two of them actually, and sent them back. The software was so poorly written that most modules fail making it impossible to edit the parameters, password etc...

userme by • I'm a participant level 2
  • 1359 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade

I would love to know why Fido allows you to upgrade  without warning you the phone could take weeks to arrive. This is terrible service for someone who has four lines and have been with fido for years. There was no warning it could take weeks to arri...

Naloniedawn by • I'm a participant level 1
  • 2148 Views
  • 2 replies
  • 3 likes

Resolved! No phone service in Burford area

So for the last week I have been contacting Fido themselves and Jack for information on why my service is not working in this area of Burford Ontario they ended up telling me that they were playing with their cell phones under the towers to make sure...

Fix123 by • I'm a participant level 1
  • 2951 Views
  • 2 replies
  • 0 likes

Resolved! Tracking my device upgrade

I ordered an iPhone13pro blue 128g on the phone upgrading page. It's been 4d, I only received an email which congrats on the new device,  nothing more. How can I track my application status?

Resound by • I'm a participant level 2
  • 1939 Views
  • 2 replies
  • 0 likes

Backordered IPhone 11

It has been 3 weeks since I ordered my phone online, and the only update that I have so far is that it's backordered and Fido doesn't know when it's coming. How is possible to sell a product online and don't be able to inform the customer the deliver...

AlinneL by • I'm a participant level 1
  • 929 Views
  • 1 replies
  • 0 likes
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