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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 155204 Views
  • 50 replies
  • 22 likes

current device balance times out

Every time i try and select a phone from the store, then say replace my existing phone, it takes me to "current device balance" been trying to days to get something to come up on that screen, but nothing ever does. It just times out. i havent ever go...

byebyedoggy by I'm a Participant Level 3
  • 524 Views
  • 3 replies
  • 0 likes

No network registered India

I am currently in India and my network is showing no signal or not registered, even thiugh it was working just a week back. I have tried everything after reading the posts, but still nothing is working.  Please help ASAP, because I have to recieve my...

Shahjheel by I'm a Participant Level 1
  • 286 Views
  • 1 replies
  • 0 likes

iPhone XR - No internet connection on LTE

For some weeks I noticed that I have no internet connection except when on Wifi.  I have good phone reception, display shows 3-4 bars, LTE or 3G but no connection to the Internet and no e-mail connection. I have tried the usual fixes, ie switch phone...

squirrel94 by I'm a Participant Level 3
  • 1157 Views
  • 5 replies
  • 0 likes

4735 SMS messages from FIDO

I keep getting SMS/MMS messages from a 4735 number.  I posted this comment as a reply, in another message about 4735, but this should be it's own subject. I've been getting relentless, annoying, repeated SMS messages from the number: 4735.It now look...

MCLodif by I'm a Participant Level 2
  • 1830 Views
  • 1 replies
  • 0 likes

Resolved! Switching to a "bring your own phone plan"

I have about 30$ left to pay on my device, and I am looking to switch to a "bring your own phone plan". I assumed that selecting this type of plan would then prompt me to pay the device balance automatically but as soon as I select the plan that I wa...

shnoutte92 by I'm a Participant Level 1
  • 625 Views
  • 1 replies
  • 0 likes