OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
No charger for Samsung phone
So I just ordered a Samsung phone for my wife and it arrived. Imagine opening it and not being able to use it. Do I feel like an **bleep**. No charger with it. Fido were so good and it all came quickly but very dissappointed she cannot even turn it o...
Trade-in for new tablet
hey if I trade in Hey deep voice we are the money for the device come off my phone bill also if I trade in my tablet am I eligible for to get another tablet
Resolved! Device trade-in
If I trade in and de voice will the money from the device come off my phone bill also if I trade in my tablet am I eligible to get another
Resolved! I haven't received my phone yet
Hello, I have ordered an iPhone 12 Mini and your 12G plan 10 days ago. I passed the credit check. And Fido even offered me a alternative number for changing carrier. But I haven't received the phone yet. Also my Fido account status is cacelled. What'...
Resolved! confused about final price
Currently, in my account devices are listed as first I need to pay down payment and then 24 months payment, but in 24 months bill payment it is showing 0.0/month after some credit amount. So, in this scenario what will be the final pricing of the pho...
